MergeMons Privacy

Request account deletion

EvolX Games operates MergeMons: Merge and Battle for Android.

Email team@evolxgames.com to request deletion of your MergeMons account. You can make the request even if you have uninstalled the game. If you know your MergeMons player ID, include it. If you have made a purchase, an order number can help us locate your account. Keep your recovery key, passwords and payment details private.

In the game, open Settings → Delete Account to start a request. We may need additional information to verify that the account is yours. Deletion removes your MergeMons account and associated data, including cloud progress, live event progress, rankings and notification registrations. Access to the deleted account and cloud progress is lost. Uninstalling or clearing the app alone does not delete your online account.

Some records may be retained to comply with legal obligations, resolve purchase disputes or prevent fraud. Restricted database backups are scheduled for expiration after 14 days and can remain recoverable for a further 7 days under the storage provider’s soft-delete policy. Aggregate statistics that no longer identify players may be retained.

What MergeMons collects and why

Account and game progress. Online features use a generated device identifier and player account ID. We process collection, deck, match, campaign, reward and ranking information to run the game. The leaderboard can display a player name, score and rank. Optional cloud backup lets you restore eligible progress on another device.

Usage and diagnostics. Firebase Analytics and Crashlytics help us understand gameplay, identify crashes and improve performance. They may process app interactions, installation identifiers, device and app information, diagnostics and approximate location derived from network information. Use the game’s playtest settings to manage analytics collection.

Event reminders. Firebase Cloud Messaging uses an installation registration token to deliver reminders. You can turn off reminders in the game or in Android settings.

Purchases. When purchases are available, Google Play handles payment and card details. MergeMons uses purchase records and verification tokens to deliver and restore eligible items and prevent duplicate credits.

Ads. When ads are available and enabled, Unity LevelPlay and the ad network may process device identifiers, approximate location, ad interactions and diagnostics to serve and measure ads. Use the game’s ad privacy controls to manage your preference.

Support. When you email us, we use your email address and the information you provide to handle your request.

Data handling and contact

The game uses encrypted connections to its online services. Service providers process data for hosting, analytics, diagnostics, messaging, billing and advertising. Google Play and ad networks can also process data under their own policies. We keep identifiable information as needed to operate these features, handle support and disputes, prevent fraud and meet applicable obligations.

For privacy questions, email team@evolxgames.com.